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Reception / Counselor Job

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Reception / Counselor Job

Job Overview
  • Information Technology
  • 25000 NRs per month
  • Full Time
  • Please check vacancy details.
  • 5
  • Intermediate (10+2)
  • Kathmandu
  • SabKura Pvt. Ltd.

Job Description

Counselor is required to have:

  • A relationship of trust and respect with clients.
  • Actively listening to client concerns and empathizing with their position.
  • Accepting without bias the issues raised by clients
  • Helping clients towards a deeper understanding of their concerns.
  • Challenging any inconsistencies in what clients say or do.
  • Helping clients to make decisions and choices regarding possible ways forward.
  • Referring clients to other sources of help, as appropriate.
  • Attending supervision and training courses.
  • Liaising, as necessary, with other agencies and individuals to help make changes based on the issues raised by clients.
  • Working to agreed targets in relation to client contact.
  • Keeping records and using reporting tools.
  • Knowledge in IT Tools.

Duty and Responsibility

  • Greet and welcome guests as soon as they arrive at the office.
  • Customer service attitude.
  • Keep updated records of office expenses and costs.
  • Handle the incoming call and reception.
  • Handle customers politely.
  • Report of daily activities.
  • Provide basic and accurate information in-person and via phone/email.

Interested candidates can apply by sending their updated resume along with cover letter at sabkura.com@gmail.com

About the Company