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Trainer- Customer Service

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Trainer- Customer Service

Job Overview
  • Trainer
  • 20000 NRs per month
  • Full Time
  • 1+ years
  • 2
  • Please check details below.
  • Lalitpur
  • Kalash Services Pvt. Ltd.

Job Description

Kalash Services Pvt. Ltd is an upcoming International standard “Call Center” serving local customers in Nepal. We are looking few job positions as listed below.

Trainer - Customer Service 

  • Applicant will require to provide training on customer service to call center CSRs.
  • Applicant is required to have prior training experience in customer service, voice and accent training and communication skills training.
  • Applicant will also need to build various product skills to conduct product trainings depending upon customer account.
  • Good teaching skill is required with at least 1 year teaching or training experience.
  • Applicant will also need to conduct re-training to improve performance and skills of CSRs.
  • Working experience on computer and knowledge of Internet technology will be preferred.
  • Mode of communication will be mostly in Nepali but will need English language communication skill as well.
  • Working shift will be mostly day shift but will require to be flexible with morning and evening shift as well.

Interested applicant may send their updated CV to hr.kalashservices@gmail.com

About the Company